Product Disclaimer

Effective Date: April 2026
Last Updated: April 2026

TruLine Medical supplies research-grade products to verified healthcare professionals, licensed medical practices, research laboratories, educational institutions, and other qualified organizations. This Product Disclaimer outlines important information regarding product use, customer responsibilities, regulatory status, and limitations of liability.


Professional & Institutional Use

Products supplied by TruLine Medical are intended for qualified professional, laboratory, educational, institutional, or investigational applications by verified customers operating within applicable laws and regulations.

Purchasers are solely responsible for determining whether a product is appropriate for their intended lawful application and for ensuring all products are purchased, stored, handled, and used in compliance with applicable federal, state, and local requirements.


Account Verification

TruLine Medical may require customers to complete an account verification process before ordering privileges are granted. Verification may include confirmation of business information, professional credentials, National Provider Identifier (NPI), licensing information, or other documentation necessary to determine customer eligibility.

By creating an account, requesting access, or placing an order, you represent that all information submitted to TruLine Medical is accurate, current, and complete.


Regulatory Statement

TruLine Medical is a supplier of research-grade and professional-use products. TruLine Medical is not a compounding pharmacy, dispensing pharmacy, medical provider, or FDA-registered outsourcing facility under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act, unless expressly stated otherwise in writing.

Information provided on this website, including product descriptions, specifications, documentation, and educational materials, is provided for informational purposes only and should not be interpreted as medical advice, treatment guidance, prescribing instructions, diagnostic information, or clinical recommendations.


No Medical Advice

TruLine Medical does not provide medical advice, prescribe medications, diagnose conditions, recommend treatment protocols, or establish a provider-patient relationship. Any professional or clinical decision involving products purchased from TruLine Medical is the sole responsibility of the ordering provider, institution, or qualified customer.

Customers are responsible for exercising independent professional judgment and complying with all applicable standards of care, licensing requirements, institutional policies, and regulatory obligations.


Product Information & Documentation

Product information, technical specifications, Certificates of Analysis, storage guidance, and related documentation are provided to support professional evaluation and purchasing decisions. Such information is not intended to serve as instructions for medical treatment, administration, dosing, compounding, prescribing, or patient use.

Customers are responsible for reviewing all available product documentation and determining whether additional testing, verification, documentation, or professional review is necessary before use.


Customer Responsibilities

By purchasing from TruLine Medical, you acknowledge and agree that you are solely responsible for:

  • Ensuring products are ordered only by qualified individuals or authorized organizations.
  • Complying with all federal, state, and local laws, rules, and regulations.
  • Maintaining appropriate licensing, credentials, and professional authority where required.
  • Proper storage, handling, documentation, and use after delivery.
  • Determining whether any product is appropriate for your intended lawful application.
  • Ensuring products are handled only by properly trained and qualified personnel.
  • Maintaining any records, protocols, policies, or documentation required by your organization or applicable law.

No Warranty of Suitability

TruLine Medical makes no representation or warranty that any product is suitable for a specific purpose, application, protocol, patient population, institutional use, commercial purpose, or professional objective. Customers are responsible for evaluating product suitability before purchase and use.

To the fullest extent permitted by law, products and website materials are provided without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, or suitability for any specific use.


Limitation of Liability

Following delivery, the purchaser assumes full responsibility for storage, handling, documentation, compliance, and use of all products. To the fullest extent permitted by applicable law, TruLine Medical shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, losses, injuries, claims, liabilities, or expenses arising from misuse, improper handling, unauthorized distribution, improper storage, regulatory noncompliance, or use inconsistent with applicable laws, professional standards, or product documentation.

By purchasing from TruLine Medical, you agree to indemnify and hold TruLine Medical harmless from claims, losses, damages, liabilities, costs, or expenses arising from your purchase, possession, handling, distribution, storage, or use of any product.


Changes to This Disclaimer

TruLine Medical may update this Product Disclaimer from time to time. Any changes will be posted on this page with an updated revision date. Continued use of this website or continued purchasing from TruLine Medical following any update constitutes acceptance of the revised disclaimer.


Questions

If you have questions regarding this Product Disclaimer, please contact our support team.

Email: [email protected]
Phone: (877) 978-7836
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time